FAQ

How can we help you?

Please Choose a category to quickly find the help you need.

What are the verification services offered by MyIdentityPay ?

We offer BVN, NIN, Voter's card verification, Phone number,Account number, Driver's License, International passport for easy onbording of customers.

Do you also provide Biometric verification services?

Yes we do. We provide a liveness check, anti spoofing and Facial Recognition.

How long does Integration take?

We have a very smooth integration process that takes about 24hours or less to integrate with our API.

How often do you experience system downtimes ?

This happens on rare occasions, but we always communicate to our clients when we do experience downtimes to ensure they always stay informed.

Do we get charged for failed API calls ?

No we do not charge for failed calls, you only get charged for successfull calls.

How do we fund our wallet ?

You can fund your wallet from your dashboard using your debit or credit card.

How do we handle issues that may arise ?

Communication is veru important to us, so we always setup support channels for our users on slack or skype for effective communication.

Is what you do thesame as Smile ID?

Yes it is. We both offer verification prices though our pricing may differ.

How do I integrate into any platform I build?

you can integrate with our verification systems through API.